Note: If you can't use your phone camera, you'll have to manually enter the 9‐digit code and the URL. Use your phone to SCAN the QR square that is on your computer screen. On Your Mobile DeviceĬlick the + to add your Drexel Account. Find the "Microsoft Authenticator" App in your phone's app store to install for the next step. If the Authenticator app is not the default, you can select it from the "Choose security info" link on the first page. For personally owned devices, install the latest Office version (for free) by going to and selecting "Install Office."Īfter opening Outlook, these are some of the prompts you will get to setup MFA:įrom here, you can setup the Microsoft Authenticator App AND phone number. If you have a Drexel‐owned machine you can install Outlook by going to Self Service for Mac. See instructions above if you need to update your OS. To use Office 365 with macOS, you must be running macOS Yosemite (version 10.10) or later. Outlook 2016, Outlook 2019, and Outlook 365 support Multi‐Factor Authentication. Outlook 2016, Outlook 2019 and Outlook 365 for macOS Wait a few moments, click the plus (+) and select Exchange. To remove the account, go to System Preferences > Internet Accounts > select the Drexel account and hit the minus sign ( ‐ ). If not, contact the IT Help Desk at or 215.895.2020.Īfter you update, or if you already have a supported OS, you may need to REMOVE your Drexel Account and re-add it in order to continue to retrieve messages. If so, it will be found in the App Store. If you have Sierra or El Capitan you can check if your computer can be updated to Mojave. You can check your macOS version by going to (Apple icon > About this Mac). If you use Apple Mail, you will need to be running macOS Mojave (version 10.14) or above to continue to use your Drexel mail with Apple Mail. More information on this additional security can be found here: Microsoft provides more information here. MacOS Setup for Multi-Factor Authentication Policies, Procedures, and Terms of Service.
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